At s77, your personal data is handled with the same care we put into our games — transparently, securely, and with full respect for your rights. This Privacy Policy explains what we collect, why we collect it, and how it is kept safe.
Six commitments that define how s77 handles your personal information every day.
s77 only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
s77 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information belongs to you — not to advertisers or data brokers.
All personal data stored by s77 is protected using AES-256 encryption at rest and TLS 1.3 in transit. Access to player data is restricted on a strict need-to-know basis within the s77 team.
You have the right to access, correct, export, or delete your personal data at any time. s77 responds to all data rights requests within 30 days of receipt and at no charge to you.
s77 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Data that is no longer required is securely deleted.
In the unlikely event of a data breach that affects your personal information, s77 will notify affected players by email within 72 hours of becoming aware of the breach, including steps you should take.
This Privacy Policy ("Policy") explains how s77 ("s77", "we", "us") collects, processes, stores, and protects the personal data of individuals who visit or register on the s77 platform at s77.today ("Platform"). This Policy applies to all players, prospective players, and visitors to the Platform, regardless of location. By registering on or using the Platform, you acknowledge that you have read and understood this Policy.
s77 is an online casino and sports betting platform operating at s77.today, serving Pakistani players with a full suite of gaming products including cricket betting, live casino, slots, Hi-Lo, and wallet services. References to "s77", "we", "us", or "our" in this Policy refer to the s77 platform and its operating entity.
For the purposes of data protection law, s77 acts as the data controller in respect of the personal data it collects from players and visitors. This means s77 determines the purposes for which personal data is processed and the means by which it is processed. Where s77 engages third-party service providers to process data on its behalf, those providers act as data processors under the direction of s77.
If you have any questions about this Policy or about how your personal data is handled, you may contact s77's data team at [email protected] with the subject line "Privacy Enquiry".
s77 collects personal data across three categories: data you provide directly, data collected automatically through your use of the Platform, and data obtained from third parties for verification purposes.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Account registration, KYC verification |
| Contact Data | Email address, phone number, city | Account management, support communications |
| Financial Data | Payment method details, transaction history, wallet balance | Deposit & withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration, bet history | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, survey responses | Customer support, service quality improvement |
| Verification Data | Copies of CNIC, proof of address, selfie photos | Identity verification, age verification, fraud prevention |
s77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments (for example, where a player self-discloses a gambling problem). Any such data disclosed is handled with the highest level of care and used only for responsible gaming purposes.
s77 uses personal data collected from players and visitors for the following purposes:
s77 does not use your personal data for automated individual decision-making (including profiling) that produces legal or similarly significant effects on you, except where required for fraud detection or responsible gaming interventions. In such cases, you have the right to request human review of any automated decision.
Every instance of personal data processing by s77 is supported by at least one lawful basis. The primary legal bases on which s77 relies are:
Where s77 relies on your consent to process personal data (such as for marketing emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, email [email protected] with the subject line "Withdraw Marketing Consent" from your registered email address.
s77 does not sell your personal data. s77 may share your personal data with the following categories of third parties in the circumstances described below:
All third parties with whom s77 shares personal data are required to maintain appropriate security standards and to process data only in accordance with s77's instructions and applicable data protection law.
The s77 Platform serves players primarily based in Pakistan. Some of our third-party service providers — including cloud infrastructure and game studio partners — may be located outside Pakistan, meaning that your personal data may be transferred to, stored in, or processed in jurisdictions outside your country of residence.
Where such transfers occur, s77 takes steps to ensure that your personal data receives an adequate level of protection, including:
By using the s77 Platform, you acknowledge that your data may be transferred internationally in accordance with the safeguards described in this section. If you have concerns about international data transfers, please contact s77 at [email protected].
s77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
When data is no longer required, s77 will securely delete or anonymise it in a manner that prevents reconstruction of the original data. Where anonymisation is used instead of deletion, the anonymised data may be retained indefinitely for statistical or analytical purposes.
s77 uses cookies and similar tracking technologies (including pixel tags and local storage) to operate the Platform, enhance your experience, and gather analytical data. The categories of cookies used by s77 are as follows:
s77 does not use third-party advertising or retargeting cookies. Most web browsers allow you to manage cookie preferences through the browser settings menu. Note that disabling strictly necessary cookies may affect your ability to log in to and use the Platform.
As a data subject, you have the following rights with respect to your personal data held by s77. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" from your registered email address:
s77 will respond to all data rights requests within 30 days of receipt. In complex cases this period may be extended by a further 60 days, in which case s77 will notify you of the extension within the initial 30-day period. s77 does not charge a fee for responding to data rights requests unless the request is manifestly unfounded or excessive.
The s77 Platform is strictly for adults aged 21 and over. s77 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use or attempt to use the Platform.
Where s77 becomes aware that personal data has been collected from an individual under 21 years of age, s77 will immediately suspend the associated account, delete the personal data in question, and void any transactions associated with that account.
Parents and guardians who believe that a minor in their care has registered on the Platform are encouraged to contact s77 immediately at [email protected] so that the account can be investigated and closed without delay. s77 takes underage gambling prevention seriously and cooperates fully with guardians in such circumstances.
s77 strongly recommends that parents and guardians in Pakistani households install parental control software to prevent minors from accessing online gambling platforms. Well-known options include Net Nanny, Bark, and built-in parental controls available in iOS, Android, and Windows operating systems.
s77 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Key measures include:
While s77 implements industry-standard security practices, no internet-based system can be guaranteed to be 100% secure. Players are encouraged to use strong, unique passwords for their s77 accounts and to enable two-factor authentication.
The s77 Platform integrates with third-party game providers, payment gateways, and analytics tools. While s77 takes reasonable steps to ensure that these providers maintain appropriate privacy standards, s77 cannot be responsible for the privacy practices of third parties operating under their own policies.
Third-party service providers used by s77 that process player data include:
s77 enters into data processing agreements with all third-party providers to ensure they process player data only in accordance with s77's instructions and applicable data protection law. s77 reviews these agreements periodically to ensure continued compliance.
s77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. All updates will be posted on this page with a revised "Last Updated" date at the top.
Where a material change is made to this Policy — for example, a change to the categories of data collected, the purposes of processing, or the rights available to players — s77 will notify registered players by email to their registered address at least 7 days before the change takes effect.
Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure in accordance with the Terms and Conditions.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data has been handled by s77, please contact us using the details below:
s77 takes all privacy concerns seriously and will investigate all complaints thoroughly. Where a complaint cannot be resolved through direct communication, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Formal complaints about s77's handling of your personal data must be submitted in writing to [email protected] with the subject line "Formal Privacy Complaint". Include your registered account email, a description of the issue, relevant dates, and any supporting evidence. s77 will acknowledge your complaint within 24 hours and provide a substantive response within 30 days.
Now that you know how seriously we take your privacy, experience Pakistan's most trusted online casino — where your security comes first.
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